1. Introduction

Why does this guide exist?

Most ERP implementation programmes encounter common pitfalls. This guide explains how to avoid them and hit your go-live date.

How to use this guide

• Read this handbook for perspective
• Check suggested roles and responsibilities
• Get the programme started
• Implement your new ERP
• Share your lessons

What is an ERP?

Enterprise Resource Planning (ERP) solutions are integrated systems combined with people and processes to carry out essential activities, e.g. paying your staff.

What is a cutover?

Moving an organisation from one live system to another is known as a cutover. Doing this for Finance and HR services takes a methodical approach to avoid interrupting business activities.

Some useful terminology

‘Solution’: The ERP technology, supporting systems, people and processes.

‘Delivery’: The stage covering build and test of the ERP system.

‘Deployment’: The tasks needed to get the overall solution live.

‘Cutover’: The event of moving an organisation from one live solution to another (with ‘cut-over’, often used as the verb).