Privacy policy

Effective Date: August 23rd, 2025

 

Welcome to https://cutoverconcepts.org/ , owned by IMFRA Limited (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our services, you (“you,” “your,” “user,” or “customer”) agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

 

  1. Information We Collect

1.1 Personal Information You Provide

  • Names
  • Email addresses
  • Phone numbers
  • LinkedIn profile URL
  • Contact preferences
  • Payment details (processed securely by Stripe, Inc.)

1.2 Information Collected Automatically

  • IP address, browser type, operating system, device identifiers
  • Usage logs (pages visited, actions taken, errors)
  • Device and location data (GPS or approximate)
  • Cookies and similar technologies (see our Cookie Notice)

1.3 Sensitive Data
We do not collect or process sensitive personal data.

 

  1. How We Use Your Information

2.1 To create and manage user accounts.
2.2 To provide and deliver requested services.
2.3 To process payments, orders, returns, or exchanges.
2.4 To communicate with you (support, updates, marketing where permitted).
2.5 To protect the security and integrity of our services.
2.6 To analyse usage trends and improve our services.
2.7 To validate qualifications and memberships (with your consent).
2.8 To comply with legal obligations.

2.9 The data you submit may be processed using Artificial Intelligence, with controls in place.

 

  1. Legal Bases for Processing

3.1 Consent – When you provide permission for specific uses.
3.2 Contractual Necessity – When processing is required to provide our services.
3.3 Legitimate Interests – For business needs that do not override your rights.
3.4 Legal Obligations – To comply with applicable laws or regulations.
3.5 Vital Interests – To protect safety or prevent harm.

 

  1. Sharing of Information

4.1 We may share your information with trusted service providers.
4.2 Business transfers may involve sharing during mergers, acquisitions, or financing.
4.3 We do not sell your personal information.

4.4 We store your data in the UK, Germany and in the US.

 

  1. Data Retention

5.1 We retain your personal information only as long as necessary for business purposes or legal obligations.
5.2 When no longer needed, data will be deleted or anonymised.

 

  1. Data Security

6.1 We use organisational, technical, and administrative measures to protect your information.
6.2 No method of transmission or storage is fully secure; use of services is at your own risk.

 

  1. Cookies and Tracking

7.1 We use cookies and similar technologies for functionality and analytics.
7.2 You may disable cookies in your browser, but this may affect service features.

 

  1. Rights of Users

8.1 Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

8.2 To exercise your rights, contact us at admin@cutoverconcepts.org or visit:
https://cutoverconcepts.org/home/privacy-policy/data-request

 

  1. Children’s Privacy

9.1 We do not knowingly collect data from users under 18 years old.
9.2 If we learn data from minors has been collected, we will delete it promptly.

 

  1. Region-Specific Rights

10.1 United States – Residents of California, Colorado, Connecticut, Utah, and Virginia have additional privacy rights (access, deletion, opt-out, non-discrimination).
10.2 European Union / UK – Rights under GDPR include access, rectification, portability, restriction, and complaint to supervisory authorities.
10.3 Canada – Rights include express or implied consent and withdrawal.
10.4 Australia / New Zealand / South Africa – Additional rights to access, correct, and complain to regulators.

 

  1. Changes to this Privacy Policy

11.1 We reserve the right to update this Privacy Policy at any time.
11.2 Continued use of our services after changes indicates acceptance.

 

  1. Contact Information

If you have questions or concerns about this Privacy Policy, you may contact:

Data Protection Officer (DPO):
Thomas McKillop
Email: admin@cutoverconcepts.org
Phone: +44 7361 028 494
Address: IMFRA Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

ICO Registration Reference: ZB513396